Legal

US Privacy Policy

For US Businesses Booking a Consultation  ·  Effective date: 16 September 2026

Also see our Terms & Conditions (US).

This Privacy Policy explains how Hazelbridge Digital Growth ("we", "us", or "our") collects, uses, and protects the information you provide when you book a call with our team through our website or landing pages.

1

Who We Are

Hazelbridge Digital Growth is a marketing agency that helps home service businesses, such as tree service, landscaping, and roofing companies, generate more leads and grow. When you book a consultation with us, we are the business responsible for your information.

Contact: info@hazelbridge.co.uk

2

What Information We Collect

When you book a call, we may collect:

  • Name
  • Business name
  • Phone number
  • Email address
  • Business location and service area
  • Details about your business and what you'd like help with
  • Your chosen call date and time
  • Any other information you choose to provide

We may also collect technical information such as:

  • Form submission date and time
  • IP address and browser/device information
  • How you found us (for example, the ad or page you came from)
  • Your consent choices, including the consent wording you agreed to
3

How We Use Your Information

We use your information to:

  • Confirm and manage your booking
  • Send booking confirmations and reminders by text message and email
  • Call you at your booked time to discuss your business
  • Follow up about our services, where you have agreed to this
  • Keep records of your consent and communication preferences
  • Improve our website, advertising, and services

We do not sell your personal information.

4

Text Messaging (SMS)

If you book a call with us and opt in, we'll send you text messages about your booking, such as confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us at info@hazelbridge.co.uk.

Mobile phone numbers and SMS consent collected through our website will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers (such as our messaging platform) that help us deliver messages to you.

Opting out of text messages will not cancel your booking. We may still contact you by email or phone about a call you have booked.

5

How Your Information Is Shared

We only share your information with:

  1. 1 Service providers who help us run our business, such as our CRM, scheduling, email, and messaging platforms (for example, HighLevel or similar tools). They may only use your information to provide services to us.
  2. 2 Advertising and analytics platforms, which may receive limited website activity and conversion data to measure ad performance. We never share your phone number or text messaging consent with them for their own marketing purposes.
  3. 3 Authorities or other parties where required by law, or to protect our legal rights.
6

Data Retention

We keep your information only for as long as needed to manage your booking, provide our services, keep records of your consent, and meet legal requirements. Typically this is up to 24 months after our last contact with you, unless you ask us to delete it sooner.

7

Data Security

We use reasonable technical and organizational measures to protect your information, including secure systems, restricted access, and encrypted data transfers where applicable. No system is completely secure, and we cannot guarantee the security of information sent over the internet.

8

Your Choices and Rights

You can:

  • Opt out of text messages at any time by replying STOP
  • Unsubscribe from emails using the link in any email
  • Ask us what information we hold about you
  • Ask us to correct or delete your information
  • Ask us to stop contacting you

Depending on the state you live in, you may have additional privacy rights under state law. To make a request, email info@hazelbridge.co.uk. We will respond within the time required by applicable law.

9

International Data Transfers

Hazelbridge Digital Growth is based in the United Kingdom. Your information may be stored and processed in the United Kingdom, the United States, or other countries where our service providers operate. We take steps to make sure your information is protected wherever it is processed.

10

Children's Privacy

Our services are intended for business owners and are not directed at anyone under 18. We do not knowingly collect information from children.

11

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version, with its effective date, will always be available on this page.

12

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hazelbridge Digital Growth Email: info@hazelbridge.co.uk Location: United Kingdom