Privacy Policy

Hazelbridge Digital Growth is a UK-based marketing agency that provides lead generation services for home service businesses, including but not limited to roofing, tree surgery, and home improvement companies.

We act as a data processor on behalf of our Clients (the businesses you are requesting a quote from), who act as the data controllers.

If you have questions about how your data is used, you can contact us at: info@hazelbridge.co.uk

When you submit a lead form, we may collect:

• Name
• Phone number
• Email address (if provided)
• Address or postcode
• Details about the service you are requesting
• Any additional information you voluntarily submit

We may also collect technical data such as:

• Submission timestamp
• Ad interaction data
• Campaign identifiers (used for internal analytics)

Your information is used solely for the purpose of passing your enquiry to the relevant service provider, allowing them to contact you about your request, scheduling quotes or surveys, and improving advertising performance and lead quality.

We do not sell your personal data.

1. 1 The specific business you are requesting a quote from
2. 2 Our secure CRM and automation platforms (e.g. HighLevel or similar tools)
3. 3 Advertising platforms for attribution and performance tracking

All data is handled in accordance with UK GDPR and applicable data protection laws.

Under UK GDPR, our legal basis for processing this data is:

• Consent — you have voluntarily submitted your details via a lead form requesting contact
• Legitimate interest — to respond to your enquiry and provide requested services

You may withdraw consent at any time (see Section 9).

We retain submitted data only for as long as necessary to fulfil the purpose of your enquiry, provide follow-up services, and meet legal or regulatory requirements.

Typically, lead data is retained for up to 12–24 months unless deletion is requested earlier.

We implement reasonable technical and organisational measures to protect your personal data, including secure CRM systems, restricted access controls, and encrypted data transfers where applicable.

While we take appropriate precautions, no system is completely secure, and data transmission over the internet cannot be guaranteed to be 100% secure.

Lead forms are hosted by Meta Platforms, Inc. (Facebook and Instagram). By submitting a form, you also agree to Meta's privacy policies.

We may also use trusted third-party tools to manage and deliver leads to our Clients. These providers process data only as necessary to provide our services.

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing

To exercise any of these rights, email us at info@hazelbridge.co.uk. We will respond within the timeframes required by UK GDPR.

The business you submit your enquiry to (our Client) becomes the primary data controller once your information is passed to them. They are responsible for how they store, contact, and use your data after receipt.

If you wish to stop being contacted, you may request removal directly from the business or contact us and we will assist where possible.

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on this page.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hazelbridge Digital Growth Email: info@hazelbridge.co.uk Location: United Kingdom